Returns and Cancellation Policy

If you are not satisfied with the goods supplied and wish to return any items bought from us then we will be happy to make a refund. Please let us know, in writing, the reason for the return. Any returns should be made within 14 days.

If you wish to change or cancel your order then you should notify us by email at info@herby4.co.uk

We always try to process all orders on receipt, however circumstances beyond our control may occur. If we are unable to fulfil your order upon receipt we will notify you of this and let you know when the order is due to be processed.

Where goods have already been delivered and you wish to cancel your order then any goods supplied should be returned to our sales department, at your own expense, in original condition, within 7 days of your notice to cancel. Following receipt of the goods by us we will be happy to give you a full refund, less any return delivery and/or collection charges, within 30 days of giving us your notice to change or cancel.